AI Agents
In The Wild
Real deployments. Real clients. Real results. This is what intelligent agent architecture looks like when it's actually running — not in a demo, but in production.
What We've Built
Lenovo
Global Technology Manufacturer · B2B Lead Generation
The Challenge
Lenovo needed to scale product education and lead capture across direct and partner channels — without scaling headcount. Traditional gated assets and contact forms produced high bounce rates and low-quality leads requiring extensive SDR time to progress.
The Approach
A three-agent architecture designed around the buyer journey. Remove friction at first contact, deliver personalised product intelligence in real time, and capture leads only after genuine value has been exchanged. Warm, pre-qualified opportunities handed to sales with full context.
The Guide
Greets buyers with a question, not a form. Maps their challenge through natural conversation. No friction. No wall.
The Expert
Delivers hyper-relevant product specs, configs, and case studies — tailored to that specific buyer's need, 24/7.
The Closer
Enters after value is delivered. Asks for contact details in the context of a meaningful next step.
Buyer Journey
Lands on product page — greeted with a question, not a form
Shares their challenge in their own words
Receives tailored product recommendations instantly
Explores specs and case studies on demand
Offered a natural next step — shares details to book it
Sales receives a warm lead with full conversation context
Dramatically lower cost per qualified lead vs. gated content
Always-on coverage across time zones and markets
Guide → Expert → Closer — each expert at one stage
In production, handling real buyer conversations now
Brother UK
Technology Manufacturer · Channel Partner Enablement
The Challenge
Brother UK operates through thousands of reseller and channel partners — each with varying product knowledge and sales capability. Delivering consistent, expert-level product education at that scale through traditional training is not sustainable.
The Approach
An AI agent deployed directly into the partner channel — available to resellers and their customers at the point of need. Product expertise on demand, at scale, without adding headcount. Partners get a sales tool that knows the full catalogue.
Partner Concierge
Equips resellers with instant access to the full product catalogue, co-marketing materials, and partner programme information.
Product Expert
Answers detailed technical questions about devices, compatibility, and configurations — serving partners and end customers in real time.
Sales Enabler
Identifies purchase intent, surfaces the right recommendation, and creates the path to a qualified sales conversation — at scale.
How It Works In Practice
Reseller or end customer starts a conversation at point of need
Agent identifies whether they're a partner, prospect, or customer
Delivers the right information — product, pricing tier, or support
Handles follow-on questions without human escalation
Surfaces a qualified opportunity and routes to the right contact
Resellers in the channel with AI-powered product support
Product expertise at point of sale — no training lag
Handles volume spikes at zero additional cost
Deployed across the Brother UK partner network
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